Explaintoon.co, with address at AV. PATRIA 1891-504, Av. Patria 1891-504-floor 5, 45116 Zapopan, Jal. is responsible for the use and protection of your personal data, and in this regard informs the following:
We will use the personal data that we collect from you for the following purposes that are necessary to provide the services and products we offer, as well as related activities and to be able to have direct communication with you.
Additionally, we will use your personal information for the following purposes that are not necessary for the requested service but allow and facilitate us to provide you with better service: To carry out the user's registration in our file transfer system; To know in a general and specific way the line of your business and generate a work order based on its description; To generate proof of payments and billing to our users; Management of a database that allows us to know the profile of our users and maintain contact with them for advertising and commercial purposes. If you do not want your personal data to be processed for these additional purposes, click here and send us your comments.
Refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us.
To carry out the purposes described in this notice described in this privacy notice, we will use personal identification, contact and employment data.
In none of our contact forms do we request any type of information considered sensitive personal data.
We inform you that your employment data and basic information regarding your business and the project you have with us are shared with our team of animation and voice-over service providers inside and outside the Mexican Republic with the purpose of providing the services and products you we offer.
You have the right to know what personal data we have about you, what we use it for and the conditions of use we give it (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when we consider that it is not being used in accordance with the principles, duties and obligations provided for in the regulations (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the respective request by email and telephone.
To know the procedure and requirements for the exercise of ARCO rights, you can contact our Customer Service department, which will process the requests for the exercise of these rights, and will answer any questions you may have regarding the treatment of this information. You can send an email with your query to: contact@explaintoon.co or call the following telephone number: +52 (33) 36159969.
You can revoke the consent that, if applicable, you have given us for the processing of your personal data. However, it is important that you keep in mind that not in all cases we will be able to respond to your request or include the use immediately, since it is possible that due to some legal obligation we require to continue processing your personal data. Likewise, you must consider that for certain purposes, the revocation of your consent will mean that we will not be able to continue providing you with the service you requested from us, or the conclusion of your relationship with us.
To revoke your consent you must submit your request by email.
To know the procedure and requirements for revoking consent, you can contact our Customer Service department by calling the following telephone number +52 (33) 3615 9969 or writing to the email: contact@explaintoon.co.
In order for you to limit the use and disclosure of your personal information, we offer you the following means:
- Your registration in the Public Registry to Avoid Advertising, which is in charge of the Federal Consumer Prosecutor's Office, so that your personal data is not used to receive advertising or promotions from companies of goods or services. For more information about this registry you can consult the PROFECO Internet portal, or contact it directly.
- Your registration in the exclusion list “Do not send communications” so that your personal data is processed for marketing, advertising or commercial prospecting purposes on our part. For more information, call the telephone number +52 (33) 2848 2216, or send an email to the following address contact@explaintoon.co.
- We inform you that on our Internet page we use cookies, web beacons and other technologies through which it is possible to monitor your behavior as an Internet user, provide you with a better service and user experience when browsing our page, as well as offer you new products. and services based on your preferences.
The personal data that we obtain from these tracking technologies are the following: browsing time, browsing time on our Internet page, sections consulted, and Internet pages accessed prior to ours.
For more information about the use of these technologies, you can ask your questions by sending an email to the address contact@explaintoon.co
This privacy notice may be modified, changed or updated due to new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.
We are committed to keeping you informed about any changes that may occur to this privacy notice, by sending timely communications sent via email.
